REFUND POLICY
A legal disclaimer
Thank you for choosing Betty Booth for your special event. We are committed to providing excellent service and ensuring your satisfaction. Please read our refund policy carefully before booking.
Booking Deposit
A non-refundable deposit of $350 is required to secure your booking. This deposit ensures that your date is reserved and allows us to prepare for your event. The deposit is non-refundable under any circumstances.
Payment Terms
The outstanding amount for your booking must be paid in full 6 weeks prior to the event date. Failure to make the full payment by this deadline may result in the cancellation of your booking, and the deposit will be forfeited.
Cancellation Policy
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Cancellations received more than 4 weeks before the event: If you cancel your booking more than 4 weeks before your event, any payments made, excluding the non-refundable deposit, will be refunded.
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Cancellations received within 4 weeks of the event: No refunds will be given for cancellations received within 4 weeks of the event. The full amount paid will be retained to cover the costs and preparations made for your booking.
Rescheduling
If you need to reschedule your event, please contact us as soon as possible. We will do our best to accommodate your new date, subject to availability. If the new date is not available, our standard cancellation policy will apply.
Force Majeure
In the event that the cancellation is due to unforeseen circumstances beyond your control (e.g., natural disasters, health emergencies, government restrictions), we will work with you to either reschedule the event or provide a refund, excluding the non-refundable deposit, at our discretion.
Contact Us
If you have any questions or need further clarification regarding our refund policy, please do not hesitate to contact us at:
By making a booking with Betty Booth, you agree to the terms and conditions outlined in this refund policy.